Manufactured to the highest quality, with few moving parts to go wrong, Dimplex products give reliable service year-on-year.
If you're product doesn't appear to be functioning correctly, please check our Self Help Guides in the first instance. We currently have Self Help Guides for Storage Heaters, Duoheat Radiators and Fires and Surrounds.
If your product isn't covered in the above, or still needs service, Dimplex has a national service infrastructure ready to support you. That means that there's someone near you who is familiar with the range and qualified to undertake repairs or servicing. If the guarantee period has elapsed, simply call one of our fully trained Service Agents directly. Your nearest Service Agents can be found by clicking on the link in the left hand menu.
If the product is within the guarantee period then contact our Technical Services Department on 0845 600 5111.
If you simply need operating instructions for current products, please visit the ‘Download’ section of this website or visit the relevant product page where instructions can also be found.
Please click on the link to see our spare parts page.
Dimplex Aftersale Service
Name and Registered Office: Dimplex - a division of the GDC Group,
Millbrook House, Grange Drive, Hedge End, Southampton, Hants, SO30 2DF,
United Kingdom.
Company No.1313016
EEE Producer Registration Number WEE/GE0057TS
WEEE Distributor Take
Back Scheme - Registration ID: 6131
This is an official website of
GDC Group Limited. The GDC Group manages the Dimplex brand.
Neither
the GDC Group nor Dimplex are associated with any other website
containing the Dimplex brand name