Dimplex products are manufactured to the highest standards to give reliable service year on year. However, if you do experience a problem please follow the appropriate links below depending on whether your product is still within its warranty period or not:

In Warranty

Fill out our form here.

Out of Warranty

Domestic Heating
All out of warranty repair work is handled by Home Appliance Care. This organisation is part of Glen Dimplex group of companies and is a national organisation with a fleet of over 190 employed engineers and provides national coverage with a personal service and local knowledge. Domestic heating products are storage heaters [except for VFMi range], panel heaters, towel rails, FX wall mounted fan heaters, plinth heaters [BUH or BFH] or electric fires.

Click here to be redirected to Home Appliance Care now, or call 0844 248 4591 (calls cost 5p per minute plus your telephone company’s network access charge).

Commercial Heating, Heat pumps, Solar Thermal, Solar PV, Water Heating, Electricaire

For a list of service agents who undertake out of warranty repairs for any of these categories, click here.

Name and Registered Office: Dimplex - a division of the GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hants, SO30 2DF, United Kingdom.
Company No.1313016 EEE Producer Registration Number WEE/GE0057TS
WEEE Distributor Take Back Scheme - Registration ID: 6131
This is an official website of GDC Group Limited. The GDC Group manages the Dimplex brand.
Neither the GDC Group nor Dimplex are associated with any other website containing the Dimplex brand name