Product Repairs
If having trouble with one of our products, here's what you can do
We have a wealth of information immediately available via our Help Centre. Take a look at our help articles to see if your problem is listed.
Find product information
Lost your remote, or need a new bulb or filter? Our support partners at UK Spares will help you find the right parts for your product.
Find Dimplex spare parts
For products out of guarantee, it might be best to have one of our service agents help with the repair of your product.
Find service engineer near youIf you can't find the answer and need to contact us, please get in touch via our ticket system. This allows us to prioritise and respond to your enquiry as efficiently and effectively as possible.
Submit a ticket online