Guarantee, Maintenance & Approvals

GUARANTEE

The Dimplex guarantee gives you protection against manufacturing defects. Full terms and conditions are available in the product instructions which can be found on this website.

Collector - 10 years

Cylinder - 25 years for the inner cylinder - 2 years on immersion (excluding the effect of limescale) - 5 years on other components

All Other Components - 2 years


MAINTENANCE

Dimplex solar systems are designed for long life and when serviced regularly will provide many years of high performance hot water heating.

The maintenance effort for the Dimplex solar system is minimal and can ideally be executed when carrying out the mandatory checks on the unvented hot water installation. It is recommended to check the function of the system after the first year of operation and then carry out a bi-annual maintenance check.
For more information, please see our On site guide.


The Dimplex Solar Package is supported by a national network of service engineers and a team of customer service personnel.


APPROVALS

Dimplex products are approved by the following bodies:

Collector - EN 12975 and Solar Keymark

Roof Mounting - Assessed to DIN 1055

Cylinder - KIWA approved to building regulations G3 and water regulations UK, N. Ireland and Scotland

Expansion Vessel - PED 97/23/CE

Name and Registered Office: Dimplex - a division of the GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hants, SO30 2DF, United Kingdom.
Company No.1313016 EEE Producer Registration Number WEE/GE0057TS
WEEE Distributor Take Back Scheme - Registration ID: 6131
This is an official website of GDC Group Limited. The GDC Group manages the Dimplex brand.
Neither the GDC Group nor Dimplex are associated with any other website containing the Dimplex brand name