WATER HEATING - UNVENTED

FAQs

How much does this product cost?

As we have specific channels of distribution, we are unable to supply this information. If you are a consumer, please see the Stockists section of the site for details of retailers and electrical contractors. For trade enquiries, please also visit the Stockists section for details of wholesalers.

Where can I buy products, spares and accessories?

Please see our Stockist section for products and accessories and our Aftercare Service for a list of Service Agents who can supply spares.

Are you able to send me a copy of your brochure on this product?

Yes, you can request literature by clicking on the ‘Literature’ box below. Alternatively literature can be downloaded by clicking on the ‘Download’ box below.

I have lost the instructions for this product/ I don’t know how to use it

All our products are simple to use and you can download the operating instructions by clicking on the ‘Instructions’ tab in the right hand menu of the product page. If you have a different series to the one downloaded, please speak to our Customer Service helpline, remembering to have the model number and series letter/ serial number of the appliance to hand [this can be found on the rating label]

Can I paint your products?

No, we do not advise the painting of our heaters.

What is the guarantee on this product?

All SU/SUTP products have a 10 year cylinder guarantee with 2 years on all other components.