Product Safety Notice - Dimplex Portable Dehumidifier - DXDH10N & DH212

A safety issue has been identified with a batch of Dimplex portable 10L dehumidifier’s. A component on the printed circuit board may overheat, resulting in the product catching fire.

Affected products can be identified by the Serial Number, which is located on the product rating plate.  This is accessible by removing the water tank. 

The Serial Number of affected products start with: 0, 1 or 2.

Only the 10L model is affected. Dehumidifiers with a different model or that start with a different serial number are not affected.

What to do if you have an affected dehumidifier:

STOP USING IT immediately by switching it off at the mains socket and then unplug the dehumidifier from the socket.

 Call our Helpline on 0800 028 53 86

(Monday–Thursday, 8.30am - 7pm, Friday 8.30am - 6pm and Saturday, 8.30m - 12.30pm)

Republic of Ireland 1 - 800 - 569569

(Monday-Friday 9:00am - 5pm)

so we can arrange a replacement product.

If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.

Name and Registered Office: Dimplex - a division of the GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hants, SO30 2DF, United Kingdom.
Company No.1313016 EEE Producer Registration Number WEE/GE0057TS
WEEE Distributor Take Back Scheme - Registration ID: 6131
This is an official website of GDC Group Limited. The GDC Group manages the Dimplex brand.
Neither the GDC Group nor Dimplex are associated with any other website containing the Dimplex brand name