
An award winning approach
Dimplex is a company with a proud heritage for innovation and product development in electric heating and air treatment for home and professional projects. This dedication has been recognised across many of its product categories with the following industry and business awards:
2017
- Finalist London Construction Awards 2017 Technological Innovation of the Year for Zeroth
2016
- The 2016 Vesta Award for Electric Products Presented to Dimplex at the HPBExpo Show
- The 2016 Global Innovation Award Winner for our newest breakthrough fireplace technology –Revillusion™!
2015
- Heating and Renewables Awards Winner of Commercial Project of the Year for Bishop’s Wood Substation and Community 2015
- The 2015 London Design Awards Dimplex - Opti-V Silver Winner
2014
- National Heat Pump Awards, Highly Commended in Installation of the Year – Domestic Air Source Award 2014
- Electrical Appliance of the Year award won for the Burgate at Hearth and Home 2014, and the Bellingham 12kW was a finalist for the Wood, Log or Multi-Fuel Appliance of the Year award at Hearth and Home - 2014
2013
- DXPUR80 Air Purifier won the BizzieBaby Silver award - 2013-2014
- Opti-V won both Electrical Appliance of the Year and 'Overall Product of the Year' at Hearth and Home - 2013
- Electrical Industry Awards Winner, Quantum - 2013
- Energy Efficiency & Renewables Awards, Winner of Energy Efficiency Initiative of the Year and Residential Retrofit Project of the Year - 2013
- National Heat Pump Awards, Highly Commended in Domestic Air Source Heat Pump Installations and Highly Commended in Commercial Ground/Water Source Installation of the Year - 2013
- National Heat Pump Awards, joint winner of Special Award for Energy Efficiencies - 2013
Pre 2013
- National Heat Pump Awards Winner - 2011, 2012
- House Beautiful Gold Award for Best Heating Product - 2011
- Homebuilding & Renovating Self Build Product Innovation Awards, Highly Commended for Dimplex SmartRad - 2010
- The Electrical Appliance of the Year and Overall Product of the Year awards for the Optimyst flame effect at Hearth and Home - 2009
- A Product of the Year award three years running from Get Connected, one of the leading electrical retail magazines, for the Dimplex Cadiz portable radiator, Optiflame fires and Optimyst fires
- House Beautiful Silver Award, Best Heating Category - 2009
- Excellence in Design Bronze Award, Optimyst - 2009
- Industry exhibition and magazine awards for the Dimplex DuoHeat radiator, which revolutionised the market following its launch
- Working Buildings Innovation Awards, Best Innovation in Green Product Award - 2008
- National Fireplace Awards, Appliance of the Year and Product of the Year - 2008
- Hearth and Home Awards, Electric Stove Winner - 2007
- Hearth and Home Awards, Freestanding Electric Appliance and Electrical Fireplace - 2005
- Electric Products Awards, 'Contribution towards energy savings' - 2004
- Hearth and Home Awards, Freestanding Electric Appliance - 2000
- House Beautiful Gold Award, Fireplace Suite - 1998
- Hearth and Home Awards, Electric Stove Winner - 1998
- Supplier of the Year Awards from key distributors and developers

Important notice
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
- Extended call times to our teams on the telephone
- Longer than normal time to reply to email and customer enquiries
- Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
- Delivery times on orders may be extended due to logistics and postal issues
- Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.