Contact us

Need help?


Need help operating your product or want to learn more?


Got a problem with your Dimplex product?

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Got a question about a product?

Take a look at ourĀ frequently asked questions.


Call our Customer Service team

0344 879 35 88*


Need advice?

Fill out our dedicated product advice helpĀ form


Already own a product and have a problem?

Fill out our dedicated customer service form

Working on a professional project and need advice?

Contact our Outbound Marketing team

0344 879 3587*

*Calls to us cost no more than a national rate call to an 01 or 02 number and are included in mobile bundled minutes.


Customer Services Call Centre Opening Times:

Monday - Friday:  08:30 am - 17:00

Saturday: Closed

Sunday:   Closed

Head office address: Glen Dimplex Heating and Ventilation, Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

Don't forget - if you are looking for product information you can use the search box in the top right corner of the page to find all the product details including technical specifications, installation guides and instruction manuals.

For Northern Ireland and the Republic of Ireland contact details see our international contacts.

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We will respond during working hours.