Have a question?

Get in touch today







Our Support Pages


Need an answer fast?

Did you know our Help Centre is home to all our most useful information, including product information, FAQs and much more. Try it today and find the solution to your problem.

Send us a message

Whether you're looking for advice on the which Dimplex product to buy, or are having problems with your Dimplex product, then the easiest way to get in touch with us is our online form where we will respond as efficiently and effectively as possible. You can also reach us instantly using LiveChat, if our advisors are available you will see the LiveChat icon at the bottom right of your screen.


Talk to us today

Our friendly customer service teams are here to help you, be it with a question on something you already own or are thinking of buying. 

Call our Customer Support Team

0344 879 35 88*

The Customer Support Team can help with:

  • Looking for advice on buying a new product 
  • Help and support for a product you already own

Customer Services Opening Times:

Monday - Thursday: 08:30 - 17:00 

Friday: 08:30 - 16:00 

Saturday - Sunday: Closed

*Calls to us cost no more than a national rate call to an 01 or 02 number and are included in mobile bundled minutes.

Our location

Millbrook House, Grange Drive,

Hedge End,


SO30 2DF