
What is Lot 20?
Remember when we all had to change our lightbulbs to their energy saving equivalents? That was all down to EcoDesign, Lot 20 - a piece of Europe wide legislation. In January 2018, this initiative turned its attention to electrical heating products to ensure that they perform better both for the customers and for the environment. To meet the requirements, new heater controls have been developed, resulting in less harm to the environment and ongoing energy savings for you, the user.
The Facts

Installed heating
Will gain new, advanced controls.

Portable heating
Can no longer be wall mounted.

Electric fires
Will gain additional features and controls.

Gas fires
Will now feature an energy rating (ECO) label.

It will save you money
On your energy bills, by preventing you paying for wasted energy.

1st January 2018
Only products manufactured after this date are affected.
How exactly will the products change?



Installed heating
Lot 20 requires any installed electric heater manufactured from January 2018 to have an electronic thermostat with a 24-hour, 7 day timer with either adaptive start or an open window sensor. Currently, Dimplex already has a range of products that comply with the new legislation: Quantum, QRad, BPH and the LST. The new compliant products to look out for are the PLXE and XLE panel heaters.
This legislation only affects heaters that were manufactured after January 2018, so if you have recently invested in new installed home heating that doesn’t comply, then do not panic. If you are looking to upgrade your heating however, now is the opportune time due to the new requirements for energy saving capabilities.



Portable heating
The majority of Dimplex portables already feature an integrated thermostat, and so meet the standards of EcoDesign. Another legislation change for electric portable heating is that products that require wall mounting must now feature a 24-hour, 7 day timer with either adaptive start or an open window sensor. Development of these products is currently underway.



Gas and Electric fires
All new EcoDesign compliant electric fires (except those that are portable), will include additional features which could include timer controls and remote-control heating. Please view the product listing to see which features are included in the particular product.
Under the new legislation, gas fires will now feature an energy rating ECO Label, similar to those on white goods such as fridges, which will show the heat output and the Energy Efficiency Index (EEI).

Important notice
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
- Extended call times to our teams on the telephone
- Longer than normal time to reply to email and customer enquiries
- Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
- Delivery times on orders may be extended due to logistics and postal issues
- Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.