We are serious about your safety, please check to see if a Dimplex dehumidifier you have bought has been recalled for safety reasons.
Models - DXDH10N, DXDH16N, DXDH20N, FTE10, FTE16, FTE20
Serial Numbers – starting with 501 through to 652
Date of manufacture – All products manufactured in 2015 and 2016
Models - DXDH10N, DH212
Serial Numbers – starting with 0, 1 or 2
Date of manufacture – Prior to August 2012
If you do have an affected dehumidifier
- STOP USING IT immediately by switching it off at the mains socket and unplugging the dehumidifier from the socket.
- Call our Helpline on 0344 879 3588 (Monday–Thursday 8.30am–5pm, Friday 8.30am–3pm) so we can arrange a replacement product.
- If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.