This Dimplex air purifier has been designed to improve the quality of air indoors, reducing the presence of polluting agents such as dust, cigarette smoke, unpleasant odours, spores, bacteria, pollen, dust mite residues, pet dander etc. Air goes through an active carbon filter which helps to eliminate odours such as cigarette smoke. The air is then passed through a Hepa filter, able to retain 99.97 per cent of polluting particles with a microscopic size of 0.3 m upwards; such as pollen, dust mites, mould spores and pet dander. Viro3 enviro-neutralising technology, attacks and neutralises the harmful impurities. The negative ions produced by the Viro3 technology, are like those which can be found in large quantities in uncontaminated areas in nature, near waterfalls, beaches and in the mountains.
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
Extended call times to our teams on the telephone
Longer than normal time to reply to email and customer enquiries
Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
Delivery times on orders may be extended due to logistics and postal issues
Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.