The Burnham electric suite is a stylish and complete offering from Dimplex. A dramatic focal point for any space, the suite incorporates the realistic flame effects available from the Optimyst range.
The fire can operate via a remote control and can even be used independently of the fully concealed 2kW heater, meaning you can enjoy the classic feel of the fire all year round.
The thermostatic controls mean you can set your fire to produce heat when the room drops to a certain temperature, helping to maintain comfort in your home. The design is elegant yet simple, blending in perfectly with any interior design.
The Dimplex Optimyst range is state-of-the-art, using established ultrasonic technology to create an ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. The result is so authentic that it is regularly mistaken for true flames and smoke.
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
Extended call times to our teams on the telephone
Longer than normal time to reply to email and customer enquiries
Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
Delivery times on orders may be extended due to logistics and postal issues
Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.