Dimplex Hub acts as the bridge between radio frequency (RF) Dimplex products* and the Dimplex Control Cloud server. This Hub connects via Ethernet or Wi-Fi.
Control and monitor your heating and hot water with Dimplex Control. Group heaters into zones to easily control and track their usage. Any time. Anywhere.
Zoned control - Quickly view and change heating mode
Easy set-up - The app features a step-by-step setup wizard so you can start using the system quickly without having to leave the app.
Control your hot water - See how much hot water is available at the set temperature (Requires a compatible Dimplex Quantum Water Cylinder QWCd)
Monitor energy usage by heater, zone or site with an hourly, 7 day, 28 day and annual view
Remote access - Monitor and control your heating from anywhere in the world using the Dimplex control app and a mobile data connection.
Support - See fault reported on the app and request help using service mode.
* Only specific heater models and series letters listed above are supported. Compatible products may require additional hardware. Check our Dimplex Control Compatibility page for details of compatible products.
Product model number
1x 1m AC/DC adapter class II. 1x 1.5m RJ45 CAT5e Ethernet Cable. 1x 3.7V 1200mAh rechargable Li-Polymer Battery
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
Extended call times to our teams on the telephone
Longer than normal time to reply to email and customer enquiries
Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
Delivery times on orders may be extended due to logistics and postal issues
Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.