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Competition Terms and Conditions

1. Entry

1.1 Entry is only open to consumers who are aged 18 or over and who are resident in MAINLAND Great Britain. Employees and members of their immediate families (including any live-in partner) of GDC Group, any subsidiaries and/or agencies associated with this competition are ineligible to enter. Any such entries will be invalid. Entry to the competition signifies acceptance of these terms and conditions.

1.2 The opening date and time, and entry closure time for the competition will be as indicated in the online competition details. Any entries received before or after these times will be discounted.

1.3 Entry to the competition is by online only and only one entry per person is allowed.


2. The Prize

2.1 The prize is as stated in the competition copy online. The prize value is based on estimated high street price. The prize includes delivery to consumer's address.

2.2 The winner will be notified within seven working days of the draw. They will be contacted by the email address they provided when entering the competition. If they cannot be contacted or do not respond within 14 working days to the notification by email then the promoter reserves the right to offer the prize to the next eligible entrant drawn at random.

2.3 GDC Group will endeavour to deliver the prize to the winner within twenty eight (28) days from the date of the draw.

2.4 No cash equivalent or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, GDC reserves the right to change the prize due to circumstances beyond its control or to offer an alternative of similar value. The winner shall be responsible for paying any and all applicable taxes on prizes.

2.5 In the event that the winner does not, or is unable to, comply with and meet these Terms and Conditions, GDC shall be entitled at its discretion to disqualify the winner, without any further liability to the winner.


3. Data Protection

3.1 GDC (or any third party nominated by GDC) may use the winner's name and their image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid. However, save as set out in this clause, information and data ("personal data") which is provided by entrants when they enter will be held and used by GDC and their suppliers and contractors in order to administer the competition. Winners names can be found at: https://www.dimplex.co.uk/terms-and-conditions.

3.2 Any personal data will only otherwise be used in accordance with GDC's privacy policy. To opt-out of receiving any marketing communications from GDC entrants should send an email to marketing@gdcgroup.co.uk with their name and address. Please type "Opt-out" in the subject line.


4. General Terms

4.1 GDC is not responsible for network or communication failures of any kind or for entries that are incomplete, incorrect, incomprehensible, or not received. Such entries will be void.

4.2 GDC reserves the right to verify the eligibility of entrants and check their identity. The Promoter reserves the sole discretion to withhold delivery of the prize until such proof of eligibility and identity has been confirmed or to disqualify the entrant from the competition.

4.3 No correspondence will be entered into regarding either this competition or these Terms and Conditions. In the unlikely event of a dispute, GDC's decision shall be final.

4.4 Entrants are advised to print and keep safe these Terms and Conditions. GDC reserves the right to amend these Terms and Conditions at any time without prior notice.

4.5 These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and Wales unless the entrant is a Scottish resident in which case that entrant may choose the law of their residence. The entrant irrevocably submits to the exclusive jurisdiction of the courts of England and Wales unless the entrant is a Scottish resident in which case the entrant may choose the courts of their residence in Scotland. 

4.6  The promoter of this Competition is GDC Group Limited (a company registered in England and Wales with company number 01313016), whose registered office is at Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF

Opti-myst research competition Terms & Conditions

We are giving away a £100 Amazon voucher to 1 lucky winner.

 

The prize draw is open to recipients of our Opti-myst research email survey who complete the online questionnaire and comply with the terms and conditions below.

 

You have until 12:00pm on Thursday 28th February 2019 to get involved, at which point we’ll select the winner at random.

 

Good luck!


Terms and Conditions

  1. The promoter of this Prize Draw is GDC Group Limited, trading as “Glen Dimplex Heating & Ventilation” (a company registered in England and Wales with company number 01313016), whose registered office is at Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF (GDC).
  2. These terms and conditions are the Prize Draw Rules. By entering the Prize Draw, entrants agree to be bound by these Rules.
  3. GDC reserves the right to cancel the Prize Draw or amend these Rules at any time without prior notice.
  4. In the event of any dispute regarding the Rules or the Prize Draw, the decision of GDC shall be final and no correspondence or discussion shall be entered into.
  5. To qualify to enter the Prize Draw the entrant must be 18 years old, resident in Great Britain, own a Dimplex Opti-myst fire and have completed the Opti-myst questionnaire.
  6. The Prize Draw will run from 12:00pm Wednesday 6th February until 12:00pm on Thursday 28th February 2019 (Closing Date). Entries received after the Closing Date will not be entered into the Prize Draw.
  7. Employees of GDC [or any Glen Dimplex group company] or any company, organisation or body involved in the Prize Draw or any members of employees’ families or households or any other persons directly or indirectly connected with the Prize Draw are not eligible to enter the Prize Draw. GDC reserves the right to verify the eligibility of all entrants.
  8. By entering the Prize Draw, the entrant hereby warrants that all information submitted by the entrant is true, current and complete.
  9. GDC assumes (and the entrant warrants) that by entering the Prize Draw, the entrant has legal capacity to enter the Prize Draw and agree to the Rules (i.e. that the entrant is of sufficient age and mental capacity and is capable of being legally bound in contract).
  10. GDC reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the Rules.
  11. Entry is free but entrants should be aware that they may be subject to charges depending on their own individual arrangements for internet access or telephone charges (as applicable).
  12. The winner will be selected at random from all qualifying entries, and announced by Thursday 7th March 2019.
  13. The winner will receive £100 of Amazon vouchers.
  14. There is no cash prize alternative and the prize is non-transferable and excludes any additional costs and expenses.
  15. The winner will be contacted via email. Failure to claim the prize within 48 hours of being notified by GDC may result in disqualification and selection of an alternative winner.
  16. GDC cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Prize Draw or as a result of acceptance or non-acceptance of any prize.
  17. The Prize Draw and these Rules will be governed by English Law and any disputes shall be subject to the non-exclusive jurisdiction of the English courts.

Feedback survey – win a £100 M&S voucher

Complete the feedback survey for your chance to win a £100 M&S voucher.

You have until 5pm on Thursday 31st May 2018 to get involved, at which point we’ll select the winner at random.

Good luck!


Terms and Conditions

  1. The promoter of this Prize Draw is GDC Group Limited (a company registered in England and Wales with company number 01313016), whose registered office is at Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF (GDC).
  2. These terms and conditions are the Prize Draw Rules. By entering the Prize Draw, entrants agree to be bound by these Rules.
  3. GDC reserves the right to cancel the Prize Draw or amend these Rules at any time without prior notice.
  4. In the event of any dispute regarding the Rules or the Prize Draw, the decision of GDC shall be final and no correspondence or discussion shall be entered into.
  5. To qualify to enter the Prize Draw the entrant must be 18 years old and resident in Great Britain
  6. The Prize Draw will run from 12:00pm Monday 21st May 2018 until 5pm on Thursday 31st May 2018 (Closing Date). Entries received after the Closing Date will not be entered into the Prize Draw.
  7. Employees of GDC [or any Glen Dimplex group company] or any company, organisation or body involved in the Prize Draw or any members of employees’ families or households or any other persons directly or indirectly connected with the Prize Draw are not eligible to enter the Prize Draw. GDC reserves the right to verify the eligibility of all entrants.
  8. To enter the Prize Draw entrants must complete the feedback survey sent to them via email.
  9. By entering the Prize Draw, the entrant hereby warrants that all information submitted by the entrant is true, current and complete.
  10. GDC assumes (and the entrant warrants) that by entering the Prize Draw, the entrant has legal capacity to enter the Prize Draw and agree to the Rules (i.e. that the entrant is of sufficient age and mental capacity and is capable of being legally bound in contract).
  11. GDC reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the Rules.
  12. Entry is free but entrants should be aware that they may be subject to charges depending on their own individual arrangements for internet access or telephone charges (as applicable).
  13. The winner will be selected at random from all qualifying entries and announced by Monday 4th June 2018.
  14. The winner will be contacted via email and will receive a £100 M&S voucher by post.
  15. There is no cash prize alternative and the prize is non-transferable and excludes any additional costs and expenses.
  16. The winner will be contacted via email. Failure to claim the prize within 48 hours of being notified by GDC may result in disqualification and selection of an alternative winner.
  17. The name of the winner will be published at https://www.dimplex.co.uk/competition-winners and will be available for at least 28 days after the Closing Date by writing to: Marketing Department, GDC Group Limited, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF.
  18. The winner may be requested to take part in promotional activity, including photographs and GDC reserves the right to use the names and county of residence of the winners in any publicity.
  19. The winner will be able to agree to the storage of their details on GDC’s database so they may be contacted by any member of the Glen Dimplex group about its products and services. If the winner wishes to receive any such promotional material, he/she will be given the opportunity to opt in when organizing their prize.
  20. GDC cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Prize Draw or as a result of acceptance or non-acceptance of any prize.
  21. The Prize Draw and these Rules will be governed by English Law and any disputes shall be subject to the non-exclusive jurisdiction of the English courts

Colour of the Month Social Media Competition – Win a £50 Next gift card!

We are giving away a £50 Next gift card to 1 lucky winner of our Facebook & Twitter competition.

There are two ways to enter our competition:

  1. Like our Facebook page @DimplexUK and comment using the hashtag #Greige.
  2. Follow our Twitter page @DimplexUK and comment using the hashtag #Greige.

You have until 23:59pm on Monday 10th September to get involved, at which point we’ll select the winner at random.

Good luck!


Terms and Conditions

  1. The promoter of this Prize Draw is GDC Group Limited (a company registered in England and Wales with company number 01313016), whose registered office is at Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF (GDC).
  2. These terms and conditions are the Prize Draw Rules. By entering the Prize Draw, entrants agree to be bound by these Rules.
  3. GDC reserves the right to cancel the Prize Draw or amend these Rules at any time without prior notice.
  4. In the event of any dispute regarding the Rules or the Prize Draw, the decision of GDC shall be final and no correspondence or discussion shall be entered into.
  5. To qualify to enter the Prize Draw the entrant must be 18 years old and resident in Great Britain
  6. The Prize Draw will run from 12:00pm Friday 7th September until 23:59pm on Monday 10th September (Closing Date). Entries received after the Closing Date will not be entered into the Prize Draw.
  7. Employees of GDC [or any Glen Dimplex group company] or any company, organisation or body involved in the Prize Draw or any members of employees’ families or households or any other persons directly or indirectly connected with the Prize Draw are not eligible to enter the Prize Draw. GDC reserves the right to verify the eligibility of all entrants.
  8. To enter the Prize Draw entrants must complete the entry by liking our Facebook page / following our Twitter page and commenting on our competition post. Once entrants have entered the Prize Draw the copyright in the entry will be owned by GDC.
    1. https://www.facebook.com/DimplexUK  
    2. https://twitter.com/DimplexUK
  9. By entering the Prize Draw, the entrant hereby warrants that all information submitted by the entrant is true, current and complete.
  10. GDC assumes (and the entrant warrants) that by entering the Prize Draw, the entrant has legal capacity to enter the Prize Draw and agree to the Rules (i.e. that the entrant is of sufficient age and mental capacity and is capable of being legally bound in contract).
  11. GDC reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the Rules.
  12. Entry is free but entrants should be aware that they may be subject to charges depending on their own individual arrangements for internet access or telephone charges (as applicable).
  13. The winner will be selected at random from all qualifying entries, and announced on Wednesday 12th September.
  14. The winner will receive a £50 Next gift card.
  15. There is no cash prize alternative and the prize is non-transferable and excludes any additional costs and expenses.
  16. The winner will be contacted by Facebook and Twitter. Failure to claim the prize within 48 hours of being notified by GDC may result in disqualification and selection of an alternative winner.
  17. The name of the winner will be published at www.dimplex.co.uk/competition-winners and will be available 28 days after the Closing Date by writing to: Marketing Department, GDC Group Limited, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF.
  18. The winner may be requested to take part in promotional activity, including photographs and GDC reserves the right to use the names and county of residence of the winners in any publicity.
  19. The winner will be able to agree to the storage of their details on GDC’s database so they may be contacted by any member of the Glen Dimplex group about its products and services. If the winner wishes to receive any such promotional material, he/she will be given the opportunity to opt in when organizing their prize.
  20. GDC cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Prize Draw or as a result of acceptance or non-acceptance of any prize.
  21. The Prize Draw and these Rules will be governed by English Law and any disputes shall be subject to the non-exclusive jurisdiction of the English courts.

 

Quantum Warranty

Terms and conditions for free extra 8 year Quantum off peak space heater warranty offer.

 

Your product comes with a 2 year standard parts and labour guarantee.  
An additional 3 year’s parts and labour guarantee for the complete appliance is given (on completion and acceptance of registration) provided that:

          a. Product purchased and installed in Great Britain.
          b. You complete all registration details.

Completed registration form available at www.dimplex.co.uk/quantum-10-year-warranty. Should your product fail within this period, contact Dimplex. We guarantee within this 5 year period (2 + 3 years) to repair your product. For registered products, after the first 5 years has elapsed we automatically guarantee the product (with exclusions) for a further 5 years.

Exclusions ‐ what is not covered for the final 5 years of guarantee period:

Heating elements, electronics, electromechanical devices and ancillary electrical components including fan and air‐mixing device.

Failure due to product used in an industrial application

Failure due to product not maintained in accordance with instructions

Failure due to damage to product, accidental or wilful, or caused by faulty installation.

Paint discolouration

 

Call out charges where the faults are excluded from the guarantee

          Only appointed or nominated engineers to carry out the repair. Claims for repairs by others will not be paid.

          If the product is replaced the guarantee period is not extended beyond the original period of 2 + 8 years.

          Does not affect your statutory rights.

          Dimplex reserve the right to withdraw this extended warranty offer at any time.

 

GDC Group Ltd (the holding company for the Dimplex brand) will use your answers to develop products and services, marketing and research. We may keep your information for a reasonable period for these purposes. Personal information will only be shared with our business partners if you have stated this on the online form (at www.dimplex.co.uk/quantum-10-year-warranty). In all other instances GDC Group Ltd will only share your personal information when required by law. If you have any queries or comments, please contact GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF. GDC Group is a subsidiary of Glen Dimplex Group.

 

Quantum Cashback

This promotion is applicable to 3 or more Dimplex Quantum units purchased from a recognised qualified electrician between 24th March 2017 and 31st December 2017. 

  1. The cashback will be in the form of a gift card which can be spent in a variety of retail outlets in Great Britain. The card will be delivered to the same address as on the claim form. If we do not have full address and contact details, your card cannot be sent. 
  2. The offer in non-transferrable. 
  3. The cashback amount is inclusive of VAT at the prevailing rate. 
  4. Claims must be completed online and submitted with a copy of your installer invoice as proof of purchase.- Installer invoice: this must clearly show the Dimplex product make and model, the installer’s name and address and the total costs. 
  5. The final date for all entries to be received is 31st January 2018. Claims received after this date will not be included. 
  6. This promotion is exclusive to consumers who have received a 'Warm to Relaxation' leaflet. 
  7. Contract projects are excluded from this promotion. 
  8. GDC Group reserves the right to withhold any claims should you subsequently cancel the order or return the goods for credit. 
  9. Proof of posting/despatch cannot be accepted as proof of receipt. GDC Group Ltd cannot accept responsibility for any mislaid claims/entries. We recommend you keep a copy of your claim. 
  10. GDC Group Ltd reserves the right to alter or withdraw this promotion at any time and without notice. 
  11. Any tax liability will be the responsibility of the claimant. GDC Group Ltd may be required to provide HRMC with a list of participants. 
  12. GDC Group cannot accept any responsibility for any forms which are illegible, incomplete or fraudulent. 
  13. This promotion is not open to employees, partners or suppliers of the Glen Dimplex Group or associated companies. 
  14. GDC Group Ltd reserves the right to suspend, alter or withdraw this promotion at any time and without notice. 
  15. Each qualifying customer will be eligible to receive a gift card, loaded with their qualifying cashback value.  
  16. Claimants should allow about 4 weeks for delivery of the prepaid gift card. 

Promoter: GDC Group Ltd, Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

By claiming this voucher, you are agreeing to the storage of your details on GDC’s database so you may be contacted by GDC about its products and services, although you can unsubscribe at any time. To opt out, please let us know by writing to us at Opt Out, Marketing Department, GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF.