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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?The Future Homes Standard: Is 2023 the new 2025 (for a 75-80% carbon emission reduction)?
The Ten Point Plan may have just announced intentions for an earlier introduction of the Future Homes Standard than previously planned. Picked up by industry and the media alike, the initial announcement included details of moving the 2025 Future Homes Standard date to 2023. So, if 2023 is the new 2025, how can we prepare?
Part L and the UK’s Zero Carbon Future
The global consensus of the science underpinning the ‘Paris Agreement’ that entered into force on 4 November 2016 recognises the need to get to zero carbon emissions. But changing how millions of people live is a rather special kind of problem - the forces that shape our lives exist on many different levels. More than anything, the barriers to change are psychological, social, economic and political.
Part four: Real life solution
Concluding our current series on fuel poverty, we explore how Dimplex Quantum and Q-Rad heaters were implemented to bring a vast saving to a young couple in their 1960s property, and acts as an example of how Dimplex products can help those who are fuel poor.