Product Training
Expert training in whole home heating solutions for heating, hot water and ventilation professionals.
To support your journey with Dimplex and Xpelair products, we offer expert training through our UK Training Centres, Online Training Academy or at a location that suits you. Our comprehensive technical training provides the knowledge and practical skills needed to get the most from our whole home heating solutions.
Face-to-Face Product Training
Our face-to-face product training courses are designed to deepen your understanding of Dimplex solutions, from how they work to best-practice installation. Delivered at our UK Training Centres or a location of your choice, these courses combine expert-led theory with practical, hands-on learning. Selected courses can also be delivered virtually. Find upcoming courses dates below or request training.
Upcoming Training Courses
Training courses are subject to availability, and course dates may be amended where necessary. Please refer to the course booking forms for the latest availability and scheduling information.
This course provides the knowledge required to install, commission, set up, and troubleshoot Quantum RF storage heaters. It covers installation and electrical requirements, heater programming, fault diagnosis, common installation issues, and the use of diagnostic and reporting tools for maintenance and repairs.
Upcoming courses:
Dimplex Training Centre - Birmingham
- Tuesday, 10th November (08:30 - 13:00)
- Wednesday, 11th November (08:30 - 13:00)
Dimplex Training Centre - Edinburgh
- Thursday 19th November (08:30 - 13:00)
Dimplex Training Centre - Glasgow
- Tuesday, 17th November (08:30 - 13:00)
Dimplex Training Centre - Leeds
- Wednesday, 11th November (08:30 - 13:00)
- Tuesday, 15th December (08:30 - 13:00)
Dimplex Training Centre - Southampton
- Wednesday, 4th November (08:30 - 13:00)
- Tuesday, 15th December (08:30 - 13:00)
- Wednesday, 16th December (08:30 - 13:00)
This training course equips installers and service engineers with the skills required to safely install, commission, configure and maintain our XLE storage heaters. Participants will learn best practice installation requirements, control setup and programming, effective fault-finding procedures, and how to diagnose and resolve common issues to get the best out of the heater.
A concise training session covering the selection, installation, controls, and operation of Dimplex panel heaters, enabling installers and engineers to confidently specify and support these electric heating solutions.
Upcoming courses:
Dimplex Training Centre - Birmingham
- Thursday , 12th November (08:30 - 13:00)
Dimplex Training Centre - Southampton
- Thursday, 5th November (08:30 - 13:00)
A practical training session covering the operation, installation, commissioning, maintenance, and troubleshooting of the Dimplex Edel hot water heat pump to help engineers and installers maximise system performance and energy efficiency.
Upcoming courses:
Dimplex Training Centre - Leeds
- Tuesday, 10th November (08:30 - 13:00)
- Wednesday, 16th December (08:30 - 13:00)
Dimplex Training Centre - Southampton
- Thursday, 15th October (08:30 - 13:00)
- Tuesday, 10th November (08:30 - 13:00)
- Thursday, 17th December (08:30 - 13:00)
This Air-to-Water Heat Pump training course provides a technical overview of the Latitude Commercial Air Source Heat Pump, covering key features, specifications, installation requirements, safety, controls, and fault finding. Attendees will gain an understanding of system integration and the flexibility of the range across large commercial applications, making it ideal for those involved in specifying, selling, or supporting the Latitude product range.
Upcoming courses:
Dimplex Training Centre - Leeds
- Wednesday, 7th October (09:00 - 17:00)
- Tuesday, 17th November (09:00 - 17:00)
- Wednesday, 9th December (09:00 - 17:00)
Dimplex Training Centre - Southampton
- Thursday, 12th November (09:00 - 17:00)
This course introduces heat pump FUNdamentals and the innovative Zeroth Unit, the best-kept secret in the heat pump industry. Covering both theory and practical application, you’ll explore system principles, product specifications, installation requirements, and fault-finding techniques. By the end of the course, attendees will have the knowledge and confidence to correctly install, troubleshoot, and support the Zeroth Unit, helping to ensure safe, efficient, and reliable operation.
Upcoming courses:
Dimplex Training Centre - Leeds
- Tuesday, 6th October (09:00 - 16:00)
- Wednesday, 18th November (09:00 - 16:00)
- Tuesday, 8th December (09:00 - 16:00)
Dimplex Training Centre - Southampton
- Wednesday, 11th November (09:00 - 16:00)
This training course equips installers and service engineers with the skills required to safely install, commission, configure and maintain our TSRE storage heaters. Participants will learn best practice installation requirements, control setup and programming, effective fault-finding procedures, and how to diagnose and resolve common issues to get the best out of the heater.
A training session that provides installers, service engineers, and commissioning personnel with the knowledge and skills to effectively use the Dimplex Control, Capa Connect, and ConfigR applications. Participants will learn how to connect devices, configure settings, commission devices, monitor performance, diagnose faults, and optimise system operation.
UK Training Centres
Online Training Academy
Join the Dimplex PRO Installer Club to gain access to our Online Training Academy, featuring e-learning modules, product videos, manuals and training materials. Available anytime, anywhere, it provides a flexible way to develop your knowledge of Dimplex products and solutions.
Continuing Professional Development
We offer a wide range of CPD training, approved through both The CPD Certification Service and the Chartered Institution of Building Services Engineers (CIBSE), delivered by trained Dimplex presenters for building service engineers, architects and building service professionals.
What our trainees are saying
and maximised the learning potential. The lunch was great too!!”
Energie Solutions
every one of them walked away saying how great it was. Thanks to all at The Academy for making it so
easy.”
Paul House
recommend that all installers attend the CPD prior to starting any installation.”
Glyn Donovan
