Covid-19 & Customer Service Update
Please read our full update on our latest Covid-19 status, website deliveries and Customer Service Team information


Quiet Mark certified applicable to Everdri 10L and 14L
Featured Products

Banish those winter chills
This Evorad features our latest oil free technology

Create instant cosiness in your home
The Helmsdale is available in brass or chrome

Warm yourself in style
This GloFan features an innovative LED ring
News & Clearance
Featured Article
Staying Well in the Winter Months
Staying Well in the Winter Months
As we move through autumn towards winter the shorter, colder days are settling in, and some of us may find ourselves feeling low or fighting off ill health. Whilst many people simply prefer the warmer, brighter months...
Clearance
Products
Latest
News

Dimplex Spares
Fix or update your Dimplex product with genuine spare parts

Recommended Products
Take a look at some of our latest products

Product registration
Register your product to ensure you get the very best out of it.

Our business is your comfort
We’ve been the trusted name in electric heating for over 70 years, and today we’re the market leader in the creation of stylish, energy efficient heating and air treatment products. Our portfolio includes over 700 quality products, including our iconic electric flame products, a whole host of portable heaters, as well as a diverse range of effective air treatment appliances, from cooling fans to dehumidifiers.


Years of Expertise
Over 70 years of industry experience goes into every product we offer


Extended Guarantee
We offer a FREE extension to your product guarantee if you register your Dimplex product with us


Innovation in Design
We invest in innovation, offering many quality, patented products
Product safety notice | 7th July 2020
Dimplex A Class Water Cylinders - ECS150, ECS210, ECS250
Product recall notice | 13th October 2017
Portable dehumidifiers - DXDH1ON, DXDH16N, DXDH20N, FTE10, FTE20, DH212

Important notice
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
- Extended call times to our teams on the telephone
- Longer than normal time to reply to email and customer enquiries
- Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
- Delivery times on orders may be extended due to logistics and postal issues
- Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.