Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Edel Hot Water Heat Pump Listed on the Government-Backed Energy Technology List
The Dimplex Edel Hot Water Heat Pump is now listed on the Government-backed Energy Technology List (ETL), applying to all three models (170L, 200L and 270L) and making Edel the only hot water heat pump on the list. Click through to read the full article and discover what this means for energy-efficient hot water solutions.
Dimplex Launches Updated Heating Calculator for Homeowners
We’re pleased to announce the launch of our newly updated Free Online Heating Calculator, designed to help homeowners quickly and easily understand their heating needs.
Supporting Scotland’s Net Zero Future – In Collaboration with City of Glasgow College
On 19th September, Dimplex welcomed Maureen Burke, MP for Glasgow North East, to its training facility at City of Glasgow College. The visit provided an opportunity to showcase a range of low-carbon technologies from Dimplex, Ability, Xpelair, and SmarterDM, and to engage in meaningful dialogue around the challenges and opportunities on Scotland’s journey to net zero.