
Professional Heat Design Services
Our dedicated Applications Design Team provides an invaluable support to specifiers, architects, housebuilders, contractors and a wide range of other construction professionals.
Taking into account room dimensions, glazed area and heat levels in adjacent areas, the Applications Design Service team carries out heat loss calculations to assess a property’s heat load and ensure each project achieves the required performance levels. The team then prepares a detailed, bespoke design outlining which heaters are needed and all designs include a handy summary list to help with budgeting.
We offer three levels of Applications Design Service according to the deadline and project complexity:
- Single room - Quick reference guides and a simple calculator
- Single property - Complete a simple form, submit to us and we will supply a full design requirement within seven working days.
- Multiple properties
Due to project complexity, the following information is required:
- Plan and elevation drawings (scale 1:50 or 1:100).
- Construction U values.
- Details of the type of scheme (i.e. domestic, commercial or industrial).
- Internal and external design temperatures required.
- Details of any special requirements or unusual aspects to the building(s).
Designs are supplied free of charge within 14 working days. We reserve the right to charge for the scheme if Dimplex products are not subsequently installed.
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Important notice
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
- Extended call times to our teams on the telephone
- Longer than normal time to reply to email and customer enquiries
- Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
- Delivery times on orders may be extended due to logistics and postal issues
- Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.