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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Amending the Planning and Energy Act - what could this mean?
During the recent Future Homes Standard consultation, Government published their intentions to amend the Planning and Energy Act 2008 during 2020 or 2025 - but what does this mean?
Proposed compliance metrics for Part L 2020
Government’s Future Homes Standard consultation closed early last month, leaving industry with no doubt that HVAC specification is about to change. One of the biggest changes is the proposal of four compliance metrics for new developments which will impact new HVAC strategies.
What Building Regulations are changing during 2020?
2020 has been dubbed the year of change for the built environment, with Government keen on updating compliance targets for new and existing dwellings to enforce change in industries HVAC strategies.