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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
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Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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How do ambient networks that use in-apartment heat pumps work?
19 Dec 2023
Ambient networks typically consist of in-apartment water-to-water heat pumps connected via a central loop to a central plant. Each heat pump uses ambient water from the central loop to provide heating, hot water and even cooling into the apartment. For domestic hot water use, the heated water is stored in an unvented, integrated cylinder that sits below the heat pump module in the apartment, whilst the heating circuit could use emitters such as radiators, fan coils or underfloor arrays.
What are the specification drivers of monobloc and split system air source heat pumps for residential dwellings?
9 Sep 2023
What is the difference between monobloc and split system air source heat pumps?
4 Sep 2023
The main difference between a monobloc air source heat pump and a split system air source heat pump is that the monobloc heat pump has all the necessary components for an air source heat pump contained within one single unit. The split system, as the name suggests, splits the components between two units. This leads to differences in size, flexibility, noise emitted and installation requirements.