Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Get a breath of refreshed air with the new Dimplex Brava
18 Mar 2021
As spring and summer approach, Dimplex is focusing on powerful air treatment with the launch of our latest product, the Brava 4 Stage Air Purifier.
Spring Budget 2021
3 Mar 2021
The 2021 Spring Budget is Government’s most recent financial statement on how to booster the economy and battle the Covid-19 pandemic. As one of the UK’s biggest industries, what does the budget have in store for specification and construction?
Flexibility or snap: How bending energy demand can reduce need for expensive investment
19 Feb 2021
Ofgem’s consultation on their Forward Work Programme to build a fairer and greener energy system in Great Britain closes today. They have recommended demand shifting, storage, and interconnection as measures to “dampen the growth in peak demand” brought on by the electrification of heat, transport and services. Ofgem argue that reducing the peak electricity demand through a flexible energy system could save £5 billion per-annum, as there will be less need for investment in expensive network upgrades and plant generation.