Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
The CCC has suggested phasing out the installation of fossil fuel boilers by 2033 - but is this ambitious enough?
7 Jan 2021
The Climate Change Committee recently released their proposed target for the Sixth Carbon Budget; suggesting a challenging 78% emissions reduction beyond 1990 levels. To achieve this, they have strongly recommended the introduction of a 2033 law banning the installation of fossil fuel boilers – but is this ambitious enough and what are the alternatives?
10 Point Plan: Green growth brings great opportunity for the electrical industry
15 Dec 2020
Boris Johnson has launched his Ten Point Plan for a green industrial revolution. It outlines how committed the government is in making the UK a world leader in sustainability, and creates a number of positive opportunities for the electrical industry.
Decarbonising heat and what lessons have been learnt?
10 Dec 2020
Decarbonising heat is seen as a key area to address if the UK is to achieve its net-zero 2050 target. The scale, complexity, and cost of the transition to low carbon heating technology means the industry needs time and support to adjust to the changes it faces. The much-anticipated regulatory framework and clear strategy for the energy transition process should provide a reliable platform to take on the challenges on our journey to a low carbon future.