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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?How can reasonable distribution of cost support the decarbonisation of heat?
4 Dec 2020
We all have a role to play in meeting climate targets. The reasonable distribution of the cost of decarbonisation of heat could support a smooth transition to a low carbon economy. A considered approach could help navigate issues around fuel poverty and accelerate the uptake of a low carbon solution.
What are the barriers to increasing uptake of low carbon heating technologies?
5 3 Dec 2020
With heat accounting for approximately a third of the UK’s greenhouse emissions, the decarbonisation and electrification of heating in homes will play a central role in achieving the UK’s 2050 net-zero carbon target. The transition from prolific use of high carbon fossil fuels to low carbon heating presents the industry with many challenges. The relatively short space of time in which environmental targets need to be achieved means that the electrification of heating must be accomplished at great speed.
Supplementary heating solutions for homeworkers
2 Dec 2020
With homeworking becoming a way of life for so many of us this winter, it’s important to find a balance between keeping warm and not wasting money on the heating.