Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
How can technological innovation in heat pumps help address the challenges of climate change?
2 Dec 2020
Innovations in heat pump technology are set to give us the tools for the decarbonisation of heat within commercial and residential developments. With over 30% of UK carbon emissions attributed to the heating of our buildings, tackling the carbon emissions connected with heat will represent a large contribution to our ongoing battle with climate change.
What are the 12 key factors that could shape a successful and sustainable UK heat pump market?
1 Dec 2020
Domestic, industrial, and commercial heat accounts for a third of UK carbon emissions. Therefore, it comes as no surprise that the spotlight is on the decarbonisation of heat in buildings.
Staying well in the winter months
23 Nov 2020
As we move through autumn towards winter the shorter, colder days are settling in, and some of us may find ourselves feeling low or fighting off ill health.