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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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The Future Homes Standard: Is 2023 the new 2025 (for a 75-80% carbon emission reduction)?
19 Nov 2019
The Ten Point Plan may have just announced intentions for an earlier introduction of the Future Homes Standard than previously planned. Picked up by industry and the media alike, the initial announcement included details of moving the 2025 Future Homes Standard date to 2023. So, if 2023 is the new 2025, how can we prepare?
Update your bathroom in a flash
11 Nov 2019
The thought of a bathroom re-model can be daunting, but with the right technology and styling, you can update your tired looking room into a tranquil paradise in next to no time.
Expert Comment: What's the best way to heat a conservatory?
5 Nov 2019
Q: When the cold weather hits, what’s the best way to heat my conservatory?