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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Residential ventilation: Saving time on design and installation
18 Oct 2019
The importance of suitable ventilation is becoming increasingly recognised, as society and the media have begun to focus on the air quality within our homes. This is because as Part L of the Building Regulations has been updated to save energy by tightening the building fabric, Part F has not been reviewed in turn. This has resulted in poor air quality as air change requirements do not go far enough to remove volatile organic compounds (VOCs) from residential spaces.
Preparing your home heating this autumn
3 Oct 2019
As the year rolls around once more it is time to welcome the autumn season and all that it will bring with it; leaves changing from shades of green to reds and browns and yellows, the migration of all kinds of birds and Halloween (and even Christmas) decorations starting to appear in the shops. As summer ends, autumn signifies the waning of the year.
Net-zero emissions by 2050: What does Net-zero mean?
25 Sep 2019
From industry events, government press releases and various net-zero commitments from different cities and companies, everyone is standing up to agree that we need to be net-zero sooner than the turn of the century. But what does ‘net-zero’ actually mean?