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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Primed for Primary energy? The changing challenge of NZEBs
10 Sep 2019
Before the end of 2019, government will release the final consultation paper on the proposed amendments to Part L of building regulations ‘Conservation of Fuel and Power’. In anticipation, Glen Dimplex Heating & Ventilation (GDHV) have taken the chance to analyse the proposed changes to the document and present our thoughts on the potential impacts to the HVAC industry.
Defining the Future of Compliance
10 Sep 2019
The compliance system for new developments is set to drastically change over the next 16 months. The consultations for Approved Documents L and F, which are expected to take place towards the end of 2019, will be the only opportunity for industry to support or appeal these changes, which have a high potential to heavily impact building design, HVAC specification and the carbon-focused mindset of the industry.
Investing in People to Enhance your Business
6 Sep 2019
The heating and ventilation industry has traditionally found it difficult to attract new engineering talent, but it now faces a distinct skill shortage which must be addressed.