Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Defining the Future of Compliance
The compliance system for new developments is set to drastically change over the next 16 months. The consultations for Approved Documents L and F, which are expected to take place towards the end of 2019, will be the only opportunity for industry to support or appeal these changes, which have a high potential to heavily impact building design, HVAC specification and the carbon-focused mindset of the industry.
Investing in People to Enhance your Business
The heating and ventilation industry has traditionally found it difficult to attract new engineering talent, but it now faces a distinct skill shortage which must be addressed.
Five Top Tips for Keeping your Hay Fever at Bay
With one in five Brits suffering from hay fever and this number growing in recent years, the symptoms often mean we spend the summer months reaching for the tissues. However, with pollen season lasting from January to November, it’s important to find ways to manage it in your home throughout the year. Karen Trewick from air treatment specialists, Dimplex, offers her top tips on keeping hay fever at bay.