Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Dimplex’s Edel renewable water heater cuts Jersey homeowner’s bills by 80 per cent
25 Jan 2018
Upgrading his outdated immersion heater to a Dimplex hot water cylinder was all it took for Adrian Hadley to cut his electricity bill by almost 80 per cent - saving him nearly £300 a year.
Dimplex Modernises Convection Heaters With The PLXE Range
23 Jan 2018
Dimplex has launched its PLXE range of Lot 20-compliant panel heaters, designed to meet the EU’s new Energy Efficiency Directive for ‘fixed’ heating products.
Lose the oil for a friendlier way to heat a room
22 Jan 2018
As the winter closes in, there will be times when we just want to hunker down in a single room and stay warm.
At this point, turning up the central heating for the whole house becomes non-sensical and who wants to go room-to-room turning down the all the radiators except one.