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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Part four: Real life solution
13 Dec 2017
Concluding our current series on fuel poverty, we explore how Dimplex Quantum and Q-Rad heaters were implemented to bring a vast saving to a young couple in their 1960s property, and acts as an example of how Dimplex products can help those who are fuel poor.
The benefits of multi-purpose heaters in winter
11 Dec 2017
Multi-purpose heaters are an often overlooked product, but their benefits simply cannot be denied. The Dimplex Coldwatcher is perfect for the areas inside your home that require frost protection - be it your loft, greenhouse or shed, and due to their thermostatic controls and low heat output, are incredibly economical to run. Now it is winter, it’s time to invest a little to protect your spaces and belongings from a lot of damage.
Part three: How does it happen?
6 Dec 2017
There are two main reasons why people are left paying over the odds for their electric heating system. These issues need to be examined and be explored as to how they could be resolved using existing, proven, viable technologies.