Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Part two: Fuel poverty in electrically heated homes
29 Nov 2017
Around 2.2million households in the UK are electrically heated, which accounts for 8.5% of all homes. This includes storage heating (1.7million), direct acting heating systems (0.5million) and heat pumps (less than 0.1million). In total, 16% of electrically heated homes in England and 50% of electrically heated homes in Scotland are living in fuel poverty - a total of 454,480 households.
Warmer Places for People
28 Nov 2017
Located close to the West Sussex coastline in Worthing, Carolyn House is an age-exclusive development with 72 flats, offering a mix of one and two-bedroom dwellings spread over three storeys, created for residents aged 60 or over.
EcoDesign: Everything you need to know
27 Nov 2017
Remember when we all had to change our lightbulbs to their energy saving equivalents? That was all down to EcoDesign, a piece of Europe wide legislation, which this January will turn its attentions to electrical heating products to ensure that they perform better both for the customers and for the environment. To meet the requirements of this latest legislation new heater controls have been developed, resulting in less harm to the environment and ongoing energy savings for you the user.