Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Fighting fuel poverty in social housing
3 Jul 2017
Since 2014, Wilmcote House in Portsmouth, owned and managed by Portsmouth City Council (PCC), has been undergoing major refurbishment as part of the EuroPHit project, retrofitting the building in accordance with Passivhaus principles to ensure ultra-low energy emissions.
Tackling overheating in city centre apartments
23 Jun 2017
The new Zeroth Energy System from Glen Dimplex Heating & Ventilation (GDHV) offers an innovative new approach to heating and cooling city apartments which is set to revolutionise the way we heat multi-occupancy residential buildings.
Controlling the situation
12 Jun 2017
Partially upgrading a system of manual electric storage heaters to a combination of Dimplex Quantum and Q-Rad heaters is all it took for homeowner Amy Ahmed-Dolphin to cut her heating bills by more than £500 per year – and improve comfort and controllability too.