Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Dimplex demonstrates electric heating innovations at ideal home show
17 Mar 2017
Dimplex will be showcasing its electric heating innovations to consumers at The Ideal Home Show this month, as it takes its Quantum and Q-Rad technologies to the long-running show.
The Ideal Home Show, which runs from 24 March - 9 April at Olympia in London, brings together some of the best household brands, under the strapline ‘fresh ideas for your home’.
All change for local space heating. Are you ready to take advantage of Lot 20/Ecodesign?
Chris Stammers 27 Feb 2017
From January 2018, all local space heaters manufactured for sale in the EU must comply with a minimum efficiency standard under Lot 20 of the Energy Efficiency Directive.
The Dimplex HEPA Air Purifier delivers a three punch assault on airborne allergens, impurities and odours
8 Feb 2017
Reduce allergens, odours and neutralise harmful impurities in the air all in one go with the Dimplex DXAPV3N HEPA Air Purifier with a genuine HEPA filter, active carbon filter & Viro³ technology.