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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.

Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.

Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.

Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1

 

Dimplex Help Centre

Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions. 

Online process to manage guarantee periods for all Dimplex products

Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.

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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.

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How to specify the right heat pump for your residential project: Project design and site constraints

10 Jan 2024

This blog is focussed on the considerations around site constraints that should be considered by Mechanical and Electrical (M&E) consultants and other building professionals when specifying heat pumps for residential projects. It is taken from the white paper ‘A technical guide to the specification of heat pumps for single dwellings and multi-occupancy residential or mixed-use developments’ to give you a taste of just one of the many important areas that can influence specification choices covered in this comprehensive white paper.

5 min read
high rise apartments

What is the requirement for HVAC system compliance for a collective housing application?

19 Dec 2023

One regulatory requirement for collective housing applications, or large residential developments, is to comply with Part L of the Building Regulations. The updated Part L has been published and is concerned with the conservation of power and fuel in buildings. Fixed heating, ventilation and air conditioning services in new residential dwellings play a large part in achieving the required energy performance of a building and their targets and requirements are outlined in this Approved Document.

2 min read