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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Brrrrrr-acing for Winter
The shortest day and longest night of the year will fall on December 21st., marking the winter solstice and the start of the coldest of the seasons. While other definitions place the start of winter as December 1st, temperatures have been falling steadily since the summer and the solstice is a timely reminder that heating indoor spaces will only become tougher as we journey into the new year.
Election 2019: Energy Inefficiency, Fuelling the discussion
The election that will take place on Thursday has been framed as the most important general election in modern history. The preceding campaign has been characterised by countless divisive issues from Brexit to public spending. In an election where unity seems sparse, matters that cause the major political parties to coalesce around some semblance of the same objective are almost cause for celebration.
The Future Homes Standard: Is 2023 the new 2025 (for a 75-80% carbon emission reduction)?
The Ten Point Plan may have just announced intentions for an earlier introduction of the Future Homes Standard than previously planned. Picked up by industry and the media alike, the initial announcement included details of moving the 2025 Future Homes Standard date to 2023. So, if 2023 is the new 2025, how can we prepare?