Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Understanding Economy 7 Tariffs and the British Gas Dimplex Quantum Tariff
As energy costs become a central concern for households, the appeal of Economy 7 tariffs continues to grow. Designed for homeowners with modern storage heaters, who can shift their energy consumption to off-peak hours, Economy 7 tariffs offer reduced electricity rates during these times. Coupled with innovative heating solutions, this setup not only saves money but also contributes to a greener, more sustainable lifestyle.
EcoDesign: What’s new?
You may have started to see the EcoDesign logo crop up on some Dimplex products and packaging, but what does it mean? Does it actually make a difference to the products you’re buying?
Electric Radiators: Myths vs. Reality
Electric radiators are often surrounded by misconceptions that can discourage homeowners from exploring their benefits. This is mostly due to experiences with older and outdated electric heating systems. In recent years, innovations in technology have brought electric radiators back to the forefront as a reliable solution in home and commercial heating. Space heaters like the Dimplex Q-Rad and AluRad Wi-Fi offer intelligent features that make them ideal for replacing outdated electrical heating systems or a traditional wet radiator.