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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Which technologies are the most viable to deliver the decarbonisation of heating?
9 Jun 2022
To deliver the decarbonisation of heating, we should deploy a wide range of technologies that can help to eliminate the use of high carbon fossil fuels. Electric solutions, especially those that utilise renewable energy, offer a viable route to ensuring our homes are heated in a low carbon way. To successfully transfer to electrical infrastructures and make the necessary adjustments that bring us closer to achieving the UK’s 2050 net zero target, the industry will need a clear plan with achievable interim targets.
GDHV's innovative hot water heat pump technology supports major social housing developer in building to Future Homes Standard (FHS) today
7 Jun 2022
GDHV's innovative hot water heat pump technology supports major social housing developer in building to Future Homes Standard (FHS) today
GDHV join the pioneering Project 80 development and achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today
7 Jun 2022
GDHV join the pioneering Project 80 development to achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today.