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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Fan coil refurbishment for improved operational efficiency
What are the key components to consider for fan coil refurbishment that could lead to improved operational efficiencies?
Will the outcomes of COP26 significantly speed up the uptake of low carbon technologies?
We are all waiting to see what the real impact will be from the climate summit COP26 for the construction sector, specifically with regard to the decarbonisation of heat. One of the insights that came out of the second day of the summit, which featured a session on clean technology and innovation, was delivered by UK Prime Minister, Boris Johnson:
‘By making clean technology the most affordable, accessible and attractive choice, the default go-to in what are currently the most polluting sectors, we can cut emissions right around the world’.
What is COP and EER?
The Coefficient of Performance (COP) and Energy Efficiency Ratio (EER) are measures of a heat pump or heating and cooling solution’s efficiency. They indicate a ratio of useful heating or cooling produced by the unit against the energy it consumes. For example, the COP of a heat pump that can provide 3kW of heat against the input of 1kW of electricity is 3. The EER that generates a cooling effect of 12BTU against the input of 1kW of electricity is 12.