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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Humanising Policy: Exploring the Good and Bad of Electricity
Everything seems to be going electric: it started with our toothbrushes, then our cars and now increasingly our heating. At GDHV we speak a lot about the electrification of heat, but what does that really mean?
What is EN 14511?
EN 14511 sets out standardised performance and rating terms for air-conditioning units, heat pumps and liquid chilling packages that supply space heating or cooling. EN 14511 is used for a determination of the Coefficient of Performance (COP) that gauges the performance of a heat pump.
How does combining HVAC technologies maximise development ROI and help improve the energy efficiency of developments?
Innovative low carbon hybrid electric technologies are increasingly coming into focus for modern developments where electrifying HVAC technologies can help maximise the ROI and improve energy efficiency. Changing legislation focuses on increasing energy efficiency standards for new domestic dwellings. The move away from natural gas is expected to become necessary for new residential buildings by 2025 and could be beneficial for their compliance from 2022.