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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
New heating regulations: What does it mean for you?
Homeowners looking to update and replace their heating systems this spring need to be aware of the new EU EcoDesign legislation, also known as Lot 20 within the industry, which came into force on January 1st this year.
Glen Dimplex Heating and Ventilation finalists in H&V Awards with Zeroth
Glen Dimplex Heating and Ventilation are finalists in the annual Heating and Ventilation News Awards 2018. As the longest running, largest and most celebrated ceremony for the building services, the H&V News awards celebrate the best in forward thinking and excellence within the sector. Glen Dimplex Heating and Ventilation have been nominated for the ground breaking Zeroth Energy System.
Mythbusters: Oil-filled vs. Oil-free radiators
Dimplex portable radiators are available in two types of technology, either traditional Oil-filled variants or patented Oil-free versions. They are both incredibly durable and, unlike fan heaters or convectors, offer a combination of both convected and radiant heat, making them suitable to heat whole rooms or provide a personal form of heating. But what exactly is the difference between them?