Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Look after your finances after Christmas
It’s a new year, which means many of us will have made promises to eat healthier, be more active, and spend our money a little more wisely. Whilst our self-restraint to resist one more mince pie may have waivered, Dimplex can certainly help you with ensuring you get the most for your money when it comes to keeping your home cosy and warm during the winter season.
Helping to prevent Hypothermia
Hypothermia is clinically defined as a core body temperature of 35°C and mild forms can be incredibly difficult to detect. The fact is that just a one-degree decline in core body temperature slows reaction time and impairs judgement, at 35°C speech is slurred, thinking becomes sluggish and rational decision making is impaired. Consciousness is fully lost at 30°C.
Part four: Real life solution
Concluding our current series on fuel poverty, we explore how Dimplex Quantum and Q-Rad heaters were implemented to bring a vast saving to a young couple in their 1960s property, and acts as an example of how Dimplex products can help those who are fuel poor.