Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Housing Associations - help gain eligibility for £150m Warm Homes Fund with a free trial installation of Quantum from Dimplex
For Housing Associations, a heating system combining Dimplex’s unique Quantum off-peak heating system with panel convector heaters is cheaper for your tenants to run than other electric heating systems.
Don’t let switching on your electric heating become a worry
August - the peak of British summer. Or is it?
Electric Jersey - cut bills and cut carbon
After a recent trip to Jersey to investigate the merits and practicalities of using heat pump technologies, it is clear that local conditions still have a huge influence on the development of the energy market. Darrel Handley, business development manager for Dimplex explains why, when it comes to heating and hot water, electric offers a strong case for improving island life.