Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
What is a low surface temperature (LSTE) panel heater?
In this FAQ we look at low surface temperature (LST) radiators to see what they are and why their specification is required in sectors such as education and healthcare.
Top tips for mould and damp prevention
Did you wake up to misted windows this morning? The weather is turning and we are now officially in autumn, so many of us are taking shelter more often in the comfort and warmth of our homes, shutting out the elements and snuggling up. The changing season also means new steps need to be taken to achieve better heating and ventilation for our homes.
Heat Pumps align with the steps we are taking in 2022
How does the industry feedback to the 2020 Technological Innovations and Climate Change?