Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?Investing in People to Enhance your Business
The heating and ventilation industry has traditionally found it difficult to attract new engineering talent, but it now faces a distinct skill shortage which must be addressed.
Key factors that will most likely influence the government’s 'Heat and Buildings Strategy’
The long anticipated ‘Heat and Buildings Strategy’ is a crucial part of government policy that aims to prepare the industry for the challenges in achieving the UK’s 2050 net-zero target.
Whole Home Solution: Bathrooms
Our bathrooms are getting smaller. At just 4.4 square metres, the average bathroom is not much bigger than a king-sized mattress. One of the biggest challenges as a result of smaller bathroom dimensions is heating the space whilst maintaining safety for our families, particularly with the trend for installing wet rooms in an effort to maximise space.