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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Overcoming overheating in large urban developments with hot water heat pump solutions
A recent report from the Climate Change Committee highlights the increasing risk of overheating in the UK building stock as the effects of climate change continue to increase.
The building regulations recognise the importance of taking steps to mitigate the effects of overheating and introduced a new Approved Document called Part O.
In this blog we look at the important role that HVAC solutions can play in reducing overheating and explain why selecting hot water heat pumps is so effective in large urban developments.

Winter Warmth Made Simple: Dimplex's Essential Guide to Heating
As we leave the cosy atmosphere of autumnal Britain and begin to welcome in the chill of winter, so many of us are taking shelter more often in the comfort and warmth of our homes, shutting out the elements and becoming reacquainted with our blankets and thicker duvets. The lower temperatures also bring more demand on our home heating systems.
Address building regulations with low carbon electric water heating from Dimplex