Support You Can Trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h1
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex products
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Piping Hot – preventing burst water pipes in freezing weather
Chris Stammers, former Product Marketing Director, Dimplex
With rapid freeze/thaw cycles in the weather striking the UK there is a real threat of damage to household pipework. Whether a homeowner or a landlord you should be aware of the state of pipework and the potential impact of a burst pipe.
Dimplex: gas safety stats show why private landlords should turn to electric
Electric heating must be the ‘sensible’ choice for private landlords, according to heating expert Dimplex, after new findings show more than a fifth of privately rented properties have an unsafe gas appliance.
Dimplex all set for another decade supporting local children’s hospice
Charity fundraising initiatives for local hospices Naomi House & Jacksplace have crossed the decade mark for Southampton-based Dimplex. This support is more important than ever as the need for, and demands placed upon, the hospices increase.